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When you call to speak with a member of our legal counsel, who is a lawyer, please expect to provide your name, address, phone number, and nursing registration number or CNPS ID number. We collect this information to comply with our professional legal obligations and to ensure you are eligible for CNPS protection and services. Any information you provide the CNPS will remain confidential.

The CNPS hours of operation are set out below. After hours, you may use this form to request a return telephone call from CNPS. The call will be returned during business hours. We will attempt to return the call at the most convenient time for you.



Please note that we are no longer accepting event requests planned from March to September 2020. Should your event take place after September 2020, please complete our event request form and we will review your request shortly.

Request an Educational Session or CNPS Presence at an Event


Canadian Nurses Protective Society
510 - 1545 Carling Avenue
Ottawa ON  K1Z 8P9


(613) 237-6300


Please tell us how we can continue to improve our products and services to best serve your needs. We value your feedback and appreciate any suggestions or comments. Write to feedback@cnps.ca

Hours of Operation

The CNPS office is open Monday - Friday, 0830 to 1630 Eastern Time. We are closed on Statutory Holidays.

*Note: Confidentiality of e-mail messages and cell phone conversations cannot be guaranteed. We strongly recommend that you send confidential information to CNPS by landline telephone (safest), regular mail, or fax, not by e-mail or cell phone.

Any information that is collected is treated in accordance with CNPS' Privacy Code. CNPS uses such information only for the purposes for which it is was provided.

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