CNPS to Assist Nurses with College Complaints and Related Matters

Ottawa, February 19, 2016 – The Canadian Nurses Protective Society (CNPS) is pleased to announce that it has expanded its range of legal services to include Assistance with Regulatory Matters. CNPS beneficiaries who register for CNPS Supplementary Protection will now be eligible for legal assistance with respect to complaints before their nursing regulatory bodies, in addition to the wide range of legal services already made available by the CNPS.

“For nursing professionals, a complaint to a regulatory body is very troubling, irrespective of the circumstances. Nurses, many of whom are not in unionized positions, have long expressed interest in receiving CNPS assistance to appropriately address complaints and the resulting investigation by their regulatory body. The CNPS has responded to this need,” says Mary Ellen Gurnham, CNPS President.

Regulatory matters include complaints to regulatory bodies and their resulting investigations, disciplinary hearings and fitness-to-practise hearings. It is the responsibility of the regulatory bodies to adequately investigate a complaint against a member as part of their mandate to protect the public. Nurses have an obligation to collaborate with an investigation. The process is best served if nurses have the necessary advice to understand the issues, and their rights and obligations such that they can participate effectively.

“The CNPS was created by nurses for nurses. It has provided legal support to nurses in the evolving Canadian healthcare landscape for more than 25 years. We understand the context and the legal framework of their practice. Nurses who turn to the CNPS for assistance with regulatory matters can trust in our mission to provide them with personal and effective legal support,” says Chantal Léonard, CNPS Chief Executive Officer.

CNPS beneficiaries can become eligible for Assistance with Regulatory Matters, in addition to the broad range of CNPS core legal services, by registering for CNPS Supplementary Protection. For more information regarding this new service and how to register for CNPS Supplementary Protection, visit


About CNPS – The Canadian Nurses Protective Society (CNPS®) is a not-for-profit society that offers legal advice, risk-management services, legal assistance and professional liability protection related to nursing practice in Canada to eligible registered nurses and nurse practitioners. For more information about CNPS services and benefits, contact CNPS at 1-844-4MY-CNPS (1-844-469-2677) or visit