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CRNA Registrants: Frequently Asked Questions

Canadian Nurses Protective Society > CRNA Registrants: Frequently Asked Questions

Frequently Asked Questions: CRNA Registrants

Where do I find my CRNA license number?

To find your license number, please create a College Connect account or log in. Once logged in, your license number will be displayed in the top right corner under your name.

If you are an initial applicant and do not yet have a license number, an identification number will still be provided in the same location.

I have completed my CNPS PLP registration, but my College Connect is not updating.

Sometimes a refresh of the College Connect page is required. Please login to your CRNA College Connect account and go to the Professional Liability step. Click on the ‘Next’ step button. This action will cause a verification of your CNPS services status.

I entered my AAN number into the MyCNPS portal and got the error message “Association Check Failed.” Why am I seeing this error message?
  • Please login to your AAN membership area and verify your information. Please ensure that all fields have been filled in.
  • Does your first and last name, nursing designation, and CRNA license number match in both the AAN and MyCNPS platforms?
  • If you hold multiple nursing designations, make sure that your RN or NP designation is listed as your primary designation
  • Do you hold an ‘Active’ AAN membership that expires in 2025? If you hold a ‘Student’ or ‘Retired’ AAN membership and you have already renewed for 2025, please contact info@albertanursing.ca to change your membership status.
How do I join the AAN or learn more about the benefits?

The AAN is Alberta’s professional nursing association for active and retired nurses. Membership has many benefits, including a group rate for CNPS Professional Liability Protection and Core Services. Membership with the AAN is not required for your permit. To learn more about the AAN, please visit www.albertanursing.ca.

What is professional liability protection and why do I need it to practice?

Professional liability protection (PLP) provides financial compensation for members of the public who have been harmed as a result of malpractice or negligence by a health professional. For instance, if a court found that a patient suffered injury as a result of nursing care that falls below accepted standards, the court could require that the nurse who provided the negligent care compensate the patient. In such case, a PLP provider would normally cover the cost of legal representation for that nurse and pay the compensation ordered by the court on their behalf. As a result, the public is protected because an adequate source of compensation is available to them. The health care professional is also protected because they benefit from legal representation when facing a claim for compensation and do not have to personally bear the full cost of the legal proceedings and the compensation, should the court order that it be paid.

Are CNPS Core Services different depending on the fee option that I choose?

No, CNPS Professional Liability Protection and Core Services remain the same, regardless of which option you choose. Those who choose to join the AAN can benefit from the group rate.

Please note that CNPS Professional Liability Protection and Core Services does not include assistance with regulatory complaints. The Supplementary Protection program is an additional, optional service offered by the CNPS. This program expands the CNPS scope of protection to assistance with regulatory complaints. If you are interested in learning more about this program or submitting a new application, click here.

Why the Canadian Nurses Protective Society?

The Canadian Nurses Protective Society (CNPS) has been the professional liability protection provider of choice for CRNA registrants (as well as registered nurses and nurse practitioners in most Canadian provinces and territories) since 1988. The CNPS is a not-for-profit society providing legal advice, risk management services, legal assistance and professional liability protection related to nursing practice to over 140,000 Canadian nurses across all Canadian provinces and territories.

As a discretionary legal support system created by nurses, for nurses, the CNPS is known to provide one of the broadest scopes of professional liability protection. We know that your practice is constantly evolving. That is why our scope of protection grows with it and why we offer legal and risk management advice to support your practice and promote safe patient care, along with a variety of continuing education opportunities. The CNPS may also use its discretion to assist in a broader range of circumstances to both protect the public and the integrity of your nursing practice, including in some of the unusual and unpredictable circumstances that can arise.

We encourage you to think of the CNPS as a legal resource in your day-to-day practice! To learn more about CNPS Core Services, please visit https://cnps.ca/services/plp-core/.

I am an RPN or LPN, what does this mean for me?

The information above applies to CRNA registrants only. If you practice nursing in Alberta via a different licensure method, you may register for CNPS Core Services at the applicable CNPS individual rate. Please note that the applicable CNPS fee can vary according to your professional designation. It can also vary depending on whether you practice in a province where all or less than all practising nurses of the same professional designation are CNPS beneficiaries. Finally, it can vary depending on whether you access the CNPS as part of a member organization or designated beneficiary group, or on an individual basis.

What If I am already eligible for CNPS Professional Liability Protection with my permit from another jurisdiction? 

As permit cycles vary between provinces, you must pay the CNPS for each designation and jurisdiction you hold registration with. The CNPS will endeavor to provide a refund, at their year-end, for your additional charges (an administrative fee will apply). 

Additional questions regarding the registration process? Consult our FAQ, or consult our MyCNPS FAQ.

Experiencing Difficulties?

If you experience difficulties, contact us by email or call 1-800-267-3390
Monday through Friday, 8:30a.m. – 4:30p.m. (Eastern time), except statutory holidays.

Avez-vous besoin de renseignements concernant votre inscription en français? Veuillez nous contacter en utilisant le formulaire suivant : https://spiic.ca/contactez-nous/.

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Before you start, please have on hand:

1. If you are renewing, the email address you used to register for CNPS PLP in 2022 (your 2022-2023 CNPS receipt would have been sent to that email address).

2. Your CRNA permit number (found in the top-right corner of College Connect when you are logged in).

3. If you are a member of the Alberta Association of Nurses (AAN), your AAN membership number. If you would like to receive the CNPS group rate, please visit www.albertanursing.ca and join/renew before beginning your CNPS registration.

By clicking on this link and completing my registration, I understand that if I decide to join the AAN later on, the CNPS is unable to refund my individual rate registration.

I accept and continue