Frequently Asked Questions: CRNNL Registrants
Please click on the “CC” button in the video controls to turn on closed captioning/subtitles.
1:00 – Create your account
2:30 – Create a password
3:00 – Register/Renew CNPS services
4:10 – Select CNPS PLP eligibility period
4:48 – Apply for the Supplementary Protection program (optional)
5:43 – Review order confirmation details and Acceptance of Terms
6:11 – Input payment information
As of January 8th, 2024, CRNNL registrants will now renew CNPS services before proceeding to CRNNL renewal:
Step 1: Create account credentials by visiting: https://my.cnps.ca/s/login/SelfRegister
Step 2: Complete CNPS PLP and Core Services renewal (the Supplementary Protection program remains available as an optional, additional service)
Step 3: Proceed to CRNNL license renewal (opening mid-January)
Please use the same email address that you used for previous CNPS registrations. If you are unsure of which email address you used, please contact the CNPS before creating a MyCNPS account.
Your successful registration will be confirmed automatically with the CRNNL as part of your CRNNL registration renewal application process. Further instructions will be available on the CRNNL renewal portal.
The renewal date for the Supplementary Protection program has been adjusted to align nationally with other beneficiaries. The fee for the period of March 31, 2024 to December 31, 2024 has been pro-rated to reflect this change. This program also now features automatic renewal to avoid a gap in protection.
Additional questions? Please visit our MyCNPS Frequently Asked Questions.