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NANB Members: Frequently Asked Questions

Canadian Nurses Protective Society > NANB Members: Frequently Asked Questions

NANB Members: Frequently Asked Questions

Need visual assistance to register for CNPS services? Watch the video below for step-by-step guidance.

What's new for this year, 2025/26? (Helpful infographic here)

Paying for your NANB and CNPS Professional Liability Protection (PLP) and Core Services fees is a bit different this year. Previously, you paid your NANB membership fees and CNPS PLP fees together in one payment during renewal. NANB then forwarded the CNPS PLP fee to the CNPS on your behalf.

Starting this year, you need to pay the CNPS PLP fee directly to the CNPS, through the online MyCNPS registration portal. *It is recommended to obtain CNPS PLP and Core Services first, before proceeding to the NANB registration/renewal process.

The total amount of fees you pay each year has not changed – there is no additional cost. You can review the CNPS PLP and Core Services fees here.

How do I register?

NANB members need to create MyCNPS credentials to proceed with registration or renewal for the 2025/26 licensure year. With a MyCNPS account, you will have easy access to your CNPS registrations, eligibility details, and receipts. You need to activate your MyCNPS account to register for professional liability protection.

To get started, please visit our Join or Renew page and click on New Brunswick, or visit the MyCNPS platform here.

How will NANB know that I have registered for CNPS professional liability protection?

The NANB will receive confirmation of your registration for professional liability protection directly from the CNPS. No further action is required on your part.

How do I change my language preference on the MyCNPS portal?

Login to the MyCNPS portal. In the top tool bar, you will see a tab for Language. Click on the tab and use the drop-down box to select your preferred user language (either English or French), then save your change.

What is the Supplementary Protection program?

The Supplementary Protection program is an optional service that is made available by the CNPS to CNPS beneficiaries on a discretionary basis for an additional fee. The CNPS Supplementary Protection program was created to provide an affordable source of legal assistance with complaints regarding your professional conduct from your nursing regulator (College or association). Please note that this protection is not included within CNPS Core Services, and that nurses must apply for registration in the Supplementary Protection program prior to an adverse incident. Learn more about the Supplementary Protection program and the conditions of eligibility here.

Is the CNPS Supplementary Protection program mandatory?

No. Unlike CNPS Professional Liability Protection, having access to legal assistance with College complaints is not a legislated requirement.

Additional questions? Please visit our MyCNPS Frequently Asked Questions.

Experiencing Difficulties?

If you experience difficulties, contact us by email or call 1-800-267-3390
Monday through Friday, 8:30a.m. – 4:30p.m. (Eastern time), except statutory holidays.

Avez-vous besoin de renseignements concernant votre inscription en français? Veuillez nous contacter en utilisant le formulaire suivant : https://spiic.ca/contactez-nous/.

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Before you start, please have on hand:

1. If you are renewing, the email address you used to register for CNPS PLP in 2022 (your 2022-2023 CNPS receipt would have been sent to that email address).

2. Your CRNA permit number (found in the top-right corner of College Connect when you are logged in).

3. If you are a member of the Alberta Association of Nurses (AAN), your AAN membership number. If you would like to receive the CNPS group rate, please visit www.albertanursing.ca and join/renew before beginning your CNPS registration.

By clicking on this link and completing my registration, I understand that if I decide to join the AAN later on, the CNPS is unable to refund my individual rate registration.

I accept and continue