Following a recent update to the CNPS banking payment system, we identified an internal technical issue that is temporarily affecting the processing of certain credit card transactions. As a precaution, and to help ensure reliable payment processing, the payment platform has been taken offline while our team finalizes the necessary corrections.
All other functions of the MyCNPS portal remain available and are not affected by this situation. The solution has been identified, and the necessary resources have been mobilized to restore service as soon as possible. We anticipate that the payment system will be available again at the latest by tomorrow morning at 10:00 a.m. Eastern Time.
In the meantime, to avoid any processing issues or incomplete transactions, we ask that you not attempt to make any payments until the platform is back online. Payment attempts may resume once we have confirmed that the platform is available again. We will update this notice as soon as service has been restored.
Thank you for your patience and understanding.